What happens when people go to your website? Do they stick around for just a moment or two and move along, or are you engaging your website's users and converting them to sales leads? All the top Google rankings, lowest

Live chat is now an essential tool for online customer support that leads to better customer satisfactions, more sales, and lower service costs. Here are some reasons your business should use live online chat for customer support. People Love

Live chat can help you focus on the needs of your customers. When customers feel like they are getting more than just the goods or services they are paying for, everyone wins.

Successful businesses mine every lead and every query to sell more cars. ChatWare is omni-channel communication software that enables car dealers to collect more leads.

Constant connectivity and the endless stream of content that comes with it has lead to very short attention spans. Online businesses need to find ways to catch attention, and keep it long enough to get the message through…

Just like a charming and friendly salesperson, an interactive website with live chat helps customers develop a more personal connection with your business.

Effective chat is an essential tool to drive and maintain business, make the best use of personnel, and analyze how effective your website is. That all starts as soon as you add live chat to your website…

Despite how useful it is to have live chat on your website to help you connect with your customers, there are many online businesses which do not have any way to interact with website visitors directly…

Live chat is a great way to initiate online communication between a business and a consumer in real time. From a marketing perspective, online chat is full of opportunities for conversion rate optimization…